Frequently Asked Questions

Everything you need to know about booking, delivery, and our services.

Do you travel outside Chennai / across Tamil Nadu for shoots?

Yes, absolutely! We love to travel. While we are based in Chennai / All Over Tamil nadu, our team covers weddings, events, and shoots all across Tamil Nadu, Pondicherry, and other parts of India. Travel and accommodation charges are applicable for shoots outside Chennai.

How do I book a shoot and what is the payment schedule?

You can book by reaching out to us via our WhatsApp line or through the booking forms. We require a 50% non-refundable advance to block our dates and confirm the slot. The remaining 50% is due on the day of the shoot.

What is the turnaround time for photos, films, and albums?

We deliver high-resolution edited soft copies within 3 to 7 days of the shoot. Extended cinematic films and reels will be ready within 3 to 4 weeks after song selection. Printed photobooks and albums are delivered within 4 to 7 weeks of photo selection.

How far in advance should we book our session?

For weddings and large corporate events, we recommend booking 6 to 12 months in advance to ensure availability. For baby, maternity, or outdoor sessions, booking 4 to 8 weeks ahead is ideal.

Do you offer custom sizes for frames and photo gifts?

Yes, we do! We specialize in custom framing solutions and unique photo gifts. Whether you need a standard passport size, a desk frame, or a large customized wall gallery setup, we can tailor the size, frame type, and layout to match your home aesthetic.

How long will my online photos cloud link be valid?

Cloud delivery links for edited photos are valid for 45 days. Candid video links are active for 10 days, and traditional full-length videos are active for 30 days. We strongly recommend downloading and backing up all files immediately upon receipt.